The front desk employees are wonderful and care about families and the residents. Staff is overall nice and most are caring. Beneficial group, but there needs to be more interesting content in the newsletter. The monthly newsletter needs to be revamped to include articles other than just the Alzheimer’s group meetings that take place there twice a month. The community overall is clean but Memory Care will smell like urine occasionally.Ĭommunication needs to improved with families. The rooms on both Assisted Living and Memory Care are decent sizes. They do a great job of Wine Down Wednesday and the Activities Director when he performs at the piano, is enjoyed by all. The residents, especially Memory Care, need to see and be able to pet animals. There used to be visiting dogs and ponies that would be brought in. In the past, there was a community dog and bunnies in Memory Care. It is not stimulating and more music based activities with movement should be happening.
The Memory Care Activities area has not changed in 4 years. There needs to be more walking, garden club type of activities, activities that simulate household chores- folding laundry, folding napkins, working with tools, dusting, etc.
TESSERA BRANDON CAREERS TV
Not everyone can sit nor wants to sit in front of the tv for activities. Memory Care is not serviced well by Management and often overlooked by the Management team who never assist the Memory Care Supervisor in ensuring these residents are given appropriate attention and stimulating activities, or activities tailored to the uniqueness of Alzheimer’s or dementia disease. Food choices are not the best and unappealing especially in Memory Care where the food is kept in a warming cart and the process for handing out the food, providing drinks, and attention to the Memory Care residents can be chaotic and lacks the attention these fragile residents deserve. This is detrimental to the staff members, residents and families. There have been 9 Executive Directors/interim Executive Directors, many Dining Services Directors, and 7 Memory Care Directors/Supervisors in 4 years. Oliviajo Tessera is very corporate driven and unfortunately the turnover of staff members, especially at the Director level is high. I am a friend or relative of a current/past resident
TESSERA BRANDON CAREERS PLUS
They have interactive TVs where they have them all involved with questions and answers and doing different games on the TV, plus they have an activity room where they make all kinds of stuff. The place is laid out nicely, very inviting, and very friendly. Theyve just been right there through the whole thing with me. The staff that I met have all been extremely helpful. I put a camera in her room and they didnt question that. I think theyre doing a really good job with my mom. The activity room is big, and they opened up the cabinets to show me the kind of things that they do with the residents on the memory care side. There was a beautiful courtyard and there were several that the residents could go out with trees. There was staff at the front desk, and staff walking around, and they were all talking to you. I visited this facilityĮllen The first thing I noticed when I toured Tessera of Brandon was there was no smell, other than food cooking when we went to the dining area. It's very clean, nice, and a well kept up facility. When I was in there a couple of different times, it smelled wonderful, and my mother's physician said she knows people that have eaten there, and that it's very good. They said, "Hey, we really love it here." It seemed to be a well cared for facility. The first visit, when my brother and I were there, we were stopped by two different people that told us they loved it there, and that was not solicited in any way or anything. It appears that they have good activities. We know people that have been there or are there. I like the location because it's very close to where my parents lived, and it's only about 15 to 20 minutes away from us.
I think if COVID weren't going on, they would've probably allowed us into memory care also, but they did not because of COVID protocols. We have add-on fees to hopefully get extra help that we need for her at times. My mother has dementia, and one of the reasons we're moving them in there is the hopes we would be able to have them a little bit more situated in case she does have to go into memory care, but she will be living in assisted living with my dad, and we will be having some of the higher level services for her. My father is in very good shape, so assisted living is perfect for him. We were not allowed into memory care because of COVID at that time. We toured it about three times altogether, my brother and I first, and my parents and I toured, and then we went back to make a final decision on which apartment that they wanted. Paula We are moving our parents into Tessera of Brandon.
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